Choplife Gaming Limited (CLG), operator of the betPawa brand in Rwanda, provides an
update on its ongoing engagement with the Rwanda Revenue Authority (RRA) regarding
recent tax and regulatory matters affecting its operations.
Since entering the Rwandan market in 2022, CLG has served over 300,000 customers,
supported 180 jobs, and contributed over RWF 33 billion in taxes and economic value. The
company has consistently operated with a strong commitment to compliance, including
early adoption of the RRA’s real-time monitoring system.
In June 2024, a routine audit resulted in an assessment related to two key issues: (1) the
interpretation and timing of Withholding Tax (WHT) on player winnings, and (2) the
deductibility of essential technology and payment service costs.
While CLG and the RRA are making constructive progress toward an amicable settlement,
key matters remain unresolved including the lack of a clearly defined and harmonised
methodology for WHT application across the industry.
Across the market, operators have adopted varying approaches to WHT, with rates and
application methods differing significantly and, in some cases, not applied at all. This
inconsistency has created an uneven operating environment and regulatory uncertainty for
compliant operators.
To ensure full compliance and avoid regulatory misalignment, CLG took the precautionary
decision to suspend its online casino operations, which historically account for
approximately 80% of its business. The company also subsequently paused deposit-taking
activities while engagements with regulators continue.
These measures have had a significant financial impact. In January 2026, CLG contributed
approximately RWF 1.8 billion in gaming and withholding taxes. By March 2026, this
declined to RWF 108 million, with the business recording a negative revenue position
during the period.
CLG has also raised concerns regarding the audit treatment of its operational model,
specifically the classification of core service providers as related parties, resulting in
limitations on the deductibility of technology and payment costs essential to its operations.
Despite these challenges, CLG remains fully committed to Rwanda and continues to engage
constructively with the RRA and relevant stakeholders.
“We have taken difficult decisions to remain fully compliant, even where it has significantly
impacted our business,” said Mr. Eazi, Founder and Chairman of Choplife Gaming Limited.
“Our focus remains on working collaboratively with regulators to achieve clarity, consistency,
and a sustainable operating environment for the industry.”
CLG looks forward to concluding ongoing discussions and resuming full operations in
Rwanda.
Kigali, Rwanda — 20/04/2026
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